Refund and returns policy

Thank you for your purchase. We hope you are happy with your product. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for full refund, or store credit only. Please see below for more information on our return policy.

RETURNS: All returns must be postmarked within 14 days after the shipment has been delivered. All returned items must be in new and unused condition with all original tags and labels attached.

RETURN PROCESS: To return an item, please email us at jalzproducts@jalzproducts.com to obtain a return merchandise number. After obtaining the RMA number, place the item securely in its original packaging and mail your return to the following address: 6965 Camino Maquiladora, Ste D, San Diego, CA, 92154.